How to Choose the Right Fence Company: A Comprehensive Guide
Even the highest-quality fence materials won’t protect your home if they’re installed incorrectly. That’s why selecting the right fence company is just as important as choosing the right fence style. Whether you’re investing in a vinyl privacy fence, a modern aluminum perimeter, or a custom gate solution, the contractor you hire will directly impact your results.
At Globus Gates, we know what makes a fence project successful from start to finish. Use this guide to identify the top traits of a reliable, skilled, and customer-focused fence company.
1. Service Area Coverage
Before diving into reviews and pricing, make sure the fence company actually services your location. Some contractors limit their operations to specific cities or zip codes. This can be frustrating if you get far into the planning process only to find they don’t install in your area.
How to Check
Look for a dedicated “Service Area” section on their website or call and confirm directly. A reputable company like Globus Gates clearly lists the counties and neighborhoods they cover across Southern California.
2. Types of Fencing Materials Offered
Fence companies aren’t one-size-fits-all. Some specialize in wood, others in vinyl or metal. The right contractor should offer the specific materials you’re looking for—and be experts in installing them.
What to Ask
Ask if they offer your desired fencing type (vinyl, aluminum, wrought iron, etc.) and whether the materials are made in-house or sourced. At Globus Gates, we manufacture premium fencing materials locally, ensuring better quality control and design customization.
3. Proper Licensing and Insurance
Hiring an unlicensed contractor puts your property—and wallet—at risk. Make sure the company is fully licensed and insured to operate in your area.
Why It Matters
Licensing proves they meet state and local regulations, while insurance protects you in case of injury or property damage. Always ask to see credentials before signing anything.
4. Craftsmanship Guarantee
Does the company stand behind their work? A reputable fence installer should offer a clear satisfaction guarantee or workmanship warranty.
Globus Gates Guarantee
We offer a 100% satisfaction guarantee with every project. If something isn’t right, we make it right—no hassle, no excuses.
5. Years of Experience
While new companies may offer competitive pricing, experience brings consistency, skill, and reliability. Look for contractors with at least 5 years in the business and a proven local track record.
Local Knowledge Advantage
Fence regulations vary by city, and experienced companies are already familiar with local codes, permitting, and climate factors that affect durability.
6. Online Reviews and Reputation
One of the best ways to evaluate a fence company is to hear from past customers. Browse reviews on Google, Yelp, and even the Better Business Bureau (BBB).
What to Look For
Consistent 4-5 star ratings and detailed testimonials are good signs. Watch out for recurring complaints about delays, poor communication, or subpar results.
7. Industry Certifications and Affiliations
Membership in trade organizations such as the American Fence Association (AFA) shows a commitment to high standards and ongoing education.
Extra Credentials
Certifications in installation techniques or product specialization can further set a company apart from the competition.
8. Direct Contact and Communication
Once you narrow down your options, talk to the companies directly. Your first conversation can tell you a lot about how they operate.
Red Flags
If they’re vague, pushy, or can’t answer basic questions about timeline or materials, look elsewhere. Clear and friendly communication is essential from start to finish.
9. Assigned Project Manager
For large installations, having a dedicated point of contact helps the project stay on track. Ask who will manage your job, handle permits, and coordinate the installation crew.
Why It Helps
A reliable project manager ensures your questions are answered and your timeline is respected, avoiding confusion or unnecessary delays.
10. Customer Service Experience
From the first call to the final walkthrough, good customer service makes your fencing experience less stressful—and more successful.
What to Expect
Expect professionalism, prompt follow-ups, and honest recommendations tailored to your needs. Pushy upsells or ghosting after an estimate are major red flags.
11. Multiple Written Estimates
Don’t settle for the first quote you receive. Always get at least two or three estimates so you can compare prices and offerings side by side.
How to Compare
Focus on value, not just the lowest price. Look for transparency in costs, quality of materials, timeline, and warranty coverage.
Conclusion: Work with a Fence Company You Can Trust
Choosing the right fence contractor means more than comparing prices—it means trusting someone with your home’s appearance, privacy, and security. By using this guide, you’ll avoid common pitfalls and find a team that delivers quality craftsmanship and peace of mind.
Looking for a trusted fence installation company in Southern California? Contact Globus Gates today to schedule a consultation and see why homeowners trust us for beautiful, durable results.